Email automation not always sending attachements

The background:

I have a Jotform which is liked to Zapier, allowing me to transfer the responses into SeaTable. There is a second Zap that takes a PDF generated by Jotform and adds it to a file column in SeaTable.

I have a manual tick box that when checked sends and email, with that PDF as an attachment.

What I expect to happen:
I receive an email with that attachment

What actually happens:
I receive an email without an attachment

What i have noticed is that it seems to be specifically related to uploading attachments with Zapier - If i manually upload the attachment and tick the box, I do get an email with the PDF

Anyone know a fix?

Hi @Jaffa, can you actually access the pdfs uploaded by Zapier ? I mean, from the SeaTable web interface, if you click on a file, are you able to access/download it ?

Another question: do you always manually check the column to send the email? Or is this action sometimes automated? I’m asking you because I remember (but couldn’t find the reference unfortunately) I’ve had such a problem in the past with an automated action: as far as I remember, the URL’s structure changed shortly after the file had been uploaded, and I had to wait for the second URL structure to be able to interact with the file…

Bests,
Benjamin

Yupp, I can click on the file and view it in the browser or download it. Thats actually how I discovered that it was specifically the Zapier linking - If I download the PDF and reupload it works fine.

The checkbox is usually automated, but during the testing ive been manually checking it so I could see if it was relating to time (I know in Airtable you have to wait about 5 seconds for the attachment to process before using automations)