when sending an automated email, the editor can be switched to formatted text.
Unfortunately, however, this editor does not seem to distinguish between line breaks and paragraphs. It only recognizes paragraphs.
This is why the signature looks a little strange, for example, because there is a paragraph break between the company name, street, and postal code/city.
Is there any way to get around this and work with line breaks?
Like it works here in the forum, for example
I also noticed such strange behaviour. Here is the actions I tried and that usually helped me:
use MAJ+Enter instead of just Enter to create a linebreak instead of a new paragraph (not always working, it depends on the context but I can’t remember if it works in this particular context)
create your message/signature in an HTML online editor, for example HTML5 Editor, and then copy-past the formatted content (right panel if you use HTML5 Editor) in the formatted text editor
when i paste the formatted text with linebreaks from HTML5Editor to formatted Text Editor, will the linebreak deleted.
So all elements with line breaks as separation, in one line.
I’m sorry to hear that it’s not working, I actually replied too fast without testing for your exact use case. I can reproduce your problem, and were not able so far to find a simple workaround…
I mean, you could decide to send a raw text email or configure your automation to run a script instead of sending automated email, and create an appropriate script to send email (see this example in the SeaTable dev docs) but it’s actually not what you asked, and it’s really less user-friendly