Setable free license (three user failure)

[Sylvain]

Dears,

Just tried to download the free license for on site installation and receive the following information.
I cannot restart the process since email address must stay unique

[rdb]

I don’t find your request in our system. Apart from the @ and the . , do you have any special characters in your mail address?

Can you please start over with the request procedure?

[Sylvain]

1. I started here :

2. received this :

3. which lead to this error

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If I start again here is what I get :

Hope it helps

[rdb]

I sent you a direct message to your mail address.

[Sylvain]

Received. Thanks